Where do I start? To begin with, the banger didn't come with mine. Being impatient, I went ahead and started using it, figuring I'd email them later. It hit okay, but cleaning this is NOT worth the effort. I wrote customer service and got zero help. Would NOT recommend.
Hey Nora, Thanks for taking the time to leave us a review on this product. The bangers for this rig are actually attached to the body of the rig itself. An easy way to keep that piece clean is by running hot or warm water through it which helps break up any residue. Then, to clean I'd recommend just swishing some isopropyl alcohol around and then finish it off by rinsing with warm water. I'd also recommend using room temperature water as cold water in the rig will help solidify the vapor into reclaim really quickly. If you have any other questions or concerns, please don't hesitate to ask.
Bought my first rig! Very satisfied.
This is a great little rig and although the down stem broke randomly within the first week (first time user), the customer service has been very friendly and helpful (Thanks Stew!). Will definitely be buying from this site again.
Took forever after paying for 3 day shipping and ended up being a piece of glass for ants! I guess I sgould have paid more attention to the dimensions
Hey Jeremiah, Thanks for taking the time to review this product. I'm so sorry to hear about the shipping. It does look like it was delivered on the 4th business day. I'd be happy to get a refund for shipping cost on this mistake. Otherwise, it's always best to check dimensions under specs! We additionally have videos on this piece in-use on the 420 Science Club YouTube channel. Let me know if you have any other questions or concerns! Best, Sarah Brown The 420 Science Help Desk