So this was my first time purchase of a bong this expensive and I was exited when it came in the mail. To my shock when looking over the bong I noticed bubbles inside the glass. Even tho this doesn’t affect the function of the piece I still would expect superb quality for spending 450$ I’ve seen better quality on China made glass very disappointed.
Hey Ursula, Sorry to see that you received your piece in this condition. You should be receiving an email with some instructions for sending that back to us to be exchanged. If you have any other questions or concerns, please don't hesitate to ask.
I had a hard time choosing between this and the beaker without the barrel perc. The splash guard is very appreciated and surprisingly necessary. I will be purchasing an ashcatcher as plant material is very hard to get out.
Overall good nice product.
This is my first ROOR and it performs leaps and bounds better than previous beakers I’ve owned. It’s 19mm bowl is the key to everything, no more heavy pulls, this thing shreds bowls with ease. A+++ customer service as well, I was initially shipped the wrong item and they sent out my correct item with fedex 2day shipping! This has been and will continue to be my go to online head shop!