I cannot give 1 star simply because I know 420 has always been great at protecting glass but I cannot say the same for the people handling the delivery. I could have never fathom spending so much on a bong but after smoking rec for a couple years I finally decided to buy a piece that I can enjoy and be proud of owning so I bought this glass as it’s a starter collectors item. Upon receiving it I noticed it came with a fracture in the glass, the worst part and I don’t even know howwwwww this happens but the part that has a fracture has it on the inside of the bong more specifically one of the bottom Bell Perks has a fracture. Fortunately it still holds water and works but it really sucks to know my bong at any minute while washing or using it will break that fracture into a separate piece :( apart from that I love 420 Science. If I weren’t paying for this piece in installments I would be so F’ed.
Amazing piece, I love it so much
It pains me to give such a low rating as this was my 2nd hisi product. Smooth hits, great overall. However, after using this one for 2 days, it literally just broke in my hand. Thank goodness I was being lazy and had bad clothes on, because, well you know! I think there was just a weak spot in this one, because my other product I’ve had for a year or so and it’s great. So, yay for this brand, unfortunately I must have just got the defective one.
Hey Jennifer, Thanks for your purchase with 420 Science. I am so sorry to hear that your piece broke like that. We have never had any complaints with Hisi breaking like that. Regretfully, we do not cover warranty on items that are not 420 Science branded. I do want to help you out though! I know this was delivered a month ago, is there any way you snapped a photo of the damages? Let me know so I can take the next steps in getting you taken care of! Best, Sarah Brown The 420 Science Help Desk