This is not a review of a product so much as a statement to the quality of the customer service here at 420 science. The product I got from the manufacturer was faulty and low quality. However, the quick and friendly responses from the customer service team here at 420 science made the situation better almost immediately. I could not find a way to add a note or update to my review so I at least wanted to submit this review in hopes that the customer service team can see the good work they are doing and maybe find a way to show customers using this site that they have a top notch customer service team here.
Horribly made. This thing is a piece of junk, seems like it is barely held together. As soon as I get it I go to plug it in and the charging port inside the device moves and wiggles when I try to plug it in. Seems like it is barely attached to anything. Had to be very gentle and Could barely get it to charge. Also the button never worked very well, only clicked on one side and it got worse evrytime I used it. Eventually the button stopped clicking altogether and fell into the device. I can see the inside of tue device through the hole and I see the button attached to the circuitry with TAPE. Like ***. There is no way this thing was going to last and I’m surprised I even got to use it for a few days. Total waste of money, get something else.
Hey George, Thanks for taking the time to leave us a review on this product. I'm sorry to hear about the experience you are having with this device, but I'm seeing that you've already emailed us about this issue as well so I'll follow up there and we will get this fixed.
Ok so I just got it BUT it works so much better than other pen style batteries for me. I have a lot of .5 g carts that just weren't hitting correctly on a pen battery and this thing knocks it out of the park. Thanks!!