Perfect even though slight mix up with shipping label. They were already on fixing it before I could email. Fast shipping super friendly service. Would buy from here again. The pen is perfect as well exceeds all's reviewsy bf loves it.

8 months into using this pen casually. I've been told by Puffco support that the chamber needs to be replaced every 1-3 months depending on use. Each chamber costs $30 plus shipping. I also dropped my dart in the sink which broke the ceramic pic. The cost to replace it is about $20 which is fine, but you're basically buying the whole pen over eventually.

I've had a handful of issues with this device. The first thing I'm going to say is to be cautious. If you're on a budget and this seems pricey, and for some it might be their initial and only available device, just be ready. I've had issues with the charger and chamber with barely any use. Between the help of 420 science and puffco directly, it was resolved but a process. This should def be your backup option in your priorities but I will say once you get past that ****, it's SO worth it. My device has worked flawless once we got it all squared away and the heating is very quick, low temps taste amazing and heat rapidly with promising clouds. Maintenance is key! You absolutely need to treat this device like the money it's worth. As long as you keep a clean chamber, it will treat you right. Bought a replacement chamber in April and STILL have yet to have to change it. That's using it pretty much every evening and the chamber before then has been on before April. When it works, it's a beast! Well worth experiencing

I love this little guy! So discreet, and it honestly is something you have to take care of, or just keep up with! That's why it looks nice! The grip really helps, but I have a lanyard cause I'm a klutz. 420Science is really the best spot to get your stuff! I will be purchasing backups!