Hey David,
Thanks for your purchase with 420 Science. I'm so sorry to hear about your piece! You purchased the bowl from us, did you mean the joint of the bowl broke? We never received any emails regarding this issue. For future purchases, reach out to us immediately when this happens, so we can get you taken care of asap!
I'm so sorry your first experience purchasing online was a negative one! We want to turn this around for you and offer **% off your next purchase with us: ***-****
If you have any other questions, please don't hesitate to ask!
Best,