Sending something back our way? No problem.
We can only accept returns or exchanges on unused products.
If your product has been used, contact us first to see if you are eligible for a return. Returns or exchanges need to be initiated within 48 hours of receipt.
For WRONG ITEMS / BREAKAGE:
Did you get the wrong item in your order? We'll fix it! Just let us know right away by sending us an email.
Did something arrive broken in your package? Please email us a photo of the broken item & let us know what it was at help@420Science.com and we'll replace it immediately.
We can only accept returns on unused products. Returns need to be initiated within 48 hours of receipt.
So you need to return something with us? Let us take care of that for you.
Please make sure any and all jars you are shipping back to us are clean and unused. If you have put anything in the jar, please make sure you thoroughly wash it out before sending it back to us.
Glass Pipes, Parts, Vapes, Nails, Domes, Dabbers, Torches etc. - If they've been used, we can't accept returns.
Dime Bags - They must still have the Dime Bags tag attached and be in the original plastic bag.
Grinders - If a grinder has been used, we cannot resell it. That means we can only accept returns on unused grinders in their original packaging.