Shipping
How much is shipping?
How long will it take to get my order?
Will the package have any references to 420 on it?
You don't ship to my country - what do I do?
I haven't received my order - how do I check the status?
My tracking number doesn't work!
Payment
What forms of payment do you accept?
Can I pay by check or some other method?
Do you take orders over the phone or through the mail?
How does the charge appear on my credit card statement?
Do you offer discounts on large orders?
420 Jars
Do 420 Jars come with lids - what are they like?
Why should I use a 420 Jar?
What's the biggest jar you sell?
I want to suggest a jar logo or new strain
Can I get a custom jar made just for me?
420 Scope
Does the 420 Scope come with batteries? What kind?
Why should I use a 420 Scope?
How do I use the 420 Scope?
What makes the 420 Scope better than other microscopes?
General Questions
Are 420 Jars and 420 Scopes sold in a store near me?
I want to sell your products in my store
Do you have an affiliate program?
What is your return policy?
Shipping
How much is shipping?We ship via Parcel Post for a flat-rate of $4.20 and orders over $49 in the US get free shipping. Faster shipping methods are available including Priority Mail, 2nd Day Air and Next Day Air. All international orders ship via Priority Mail and the rates vary.
How long will it take to get my order?
Parcel Post orders usually take about a week. Priority Mail is usually delivered in 3-5 days, though it's not guaranteed and can take up to a week. Orders placed before 10am ship the same day and the closer you are to Arizona, the faster it will be.
Will the package have any references to 420 on it?
No, the box is a plain Priority Mail box and the return label will say it's from Brand B.
You don't ship to my country - what do I do?
You can order from our international distributors at www.420JARS.co.uk or Everyone Does It. If they don't ship to your country either, Email Us.
I haven't received my order - how do I check the status?
Remember, it can take up to a week to receive your shipment. When you placed your order, an email was sent to the address you entered during checkout - it has a link to show you if it's been shipped and then the status from the USPS.
My tracking number doesn't work!
Yes it does! It's a USPS delivery confirmation number, not UPS. Click here to go to the USPS website and enter your number.
Payment
What forms of payment do you accept?Visa, Mastercard, Discover and PayPal. And additionally you can fund PayPal payments with your bank account or American Express too.
Can I pay by check or some other method?
Sorry, just the payment methods listed above. But you can fund PayPal with your bank account (it's easy and secure).
Do you take orders over the phone or through the mail?
No, all retail orders must be placed through our website.
How does the charge appear on my credit card statement?
It shows our legal name - 420 Jars, LLC.
Do you offer discounts on large orders?
Yes! Orders over $49 get free shipping (automatically) and orders over $100 get free shipping AND 10% off - just use coupon code over100 at checkout. Or if you own a store and want to place a wholesale order, call us at 1-888-420-5277.
420 Jars
Do 420 Jars come with lids - what are they like?Yes! Every jar we sell comes with a lid.
The Classic Series of 420 Jars have a glass lid with a plastic gasket ring to seal in the freshness. This tight seal creates an air-vacuum that you'll hear 'pop' every time you open your 420 Jar.
The Elemental Strains line of jars feature a black screw-top lid that provides an equally tight seal. 420 Jars ensure freshness and look good doing it.
Why should I use a 420 Jar?
Several reasons. Number 1 - Freshness. Herb isn't cheap; don't let the quality degrade by storing it in a plastic baggie. Number 2 - Presentation. 420 Jars look good and show you have a little style and a taste for the nicer things in life. Number 3 - Smell. 420 Jars help contain that infamous herb odor.
What's the biggest jar you sell?
The X-Large Classic Jar is our biggest jar and will hold one to two ounces of herb.
I want to suggest a jar logo or new strain
Great! We add or redesign a few of our logos every six months or so and we're always looking for new ideas. Just drop us a line through our contact page.
Can I get a custom jar made just for me?
Unfortunately, there's no cost-effective way to do just one jar. But if you're interested in getting 144 or more jars with your own design, we can do that. Call us at 1-888-420-JARS (5277) for more info.
420 Scope
Does the 420 Scope come with batteries? What kind?Sure does! It comes with 3-SG7 button batteries that are long-lasting and easy to replace. They're common watch batteries and available everywhere (places like Target, grocery stores, etc.)
Why should I use a 420 Scope?
So many reasons! One is to compare different types of herb; for the first time you'll actually be able to see the trichomes and know exactly what you're smoking. Growers like the 420 Scope because it allows them to check for mites and mold, plus know the optimal time to harvest. Then there's the fun factor - it's a cool gadget and lets you see herb like never before. Zoomed in at 60 to 100 times magnification, some of the views are just incredible.
How do I use the 420 Scope?
We recommend that you begin by setting the zoom at 60 and the focus all the way to the right. Put your specimen on a flat surface and turn on the 420 Scope's LED light. Then rest your 420 Scope directly on the herb and adjust the focus until the image is sharp.
What makes the 420 Scope better than other microscopes?
Several things. One is that the 420 Scope uses a bright-white LED light (instead of regular "yellowish" bulbs) and will illuminate your herb for optimal clarity. In addition, 60 to 100 times zoom is the best magnification to inspect the trichomes. And of course, its size - the 420 Scope is handheld and will fit in your pocket.
General Questions
Are 420 Jars and 420 Scopes sold in a store near me?Possibly. We sell to over 400 stores in the US, Canada and have distributors in the UK and Europe. However, we sell over 140 different jars in total and there aren't any stores that carry our entire selection. This website is the only place with the complete collection - just something to keep in mind if you want a specific size and design.
I want to sell your products in my store
Great! You can call us at 1-888-420-5277 and we'd be happy to send you a catalog or take your order over the phone.
Do you have an affiliate program?
Yes - if you have a website and want to make some money, you can join our affiliate program and you'll get a commission on all sales generated by people coming from your site. Affiliate Program Info
What is your return policy?
Satisfaction Guaranteed. If you buy a 420 Jar or 420 Scope and you're not completely satisfied, just send it back to us for a full refund. Of course, if you put anything in the jar - run it through the dishwasher before sending it back.