Using the item, using customer service, ....all amazing ! Can't say enough about my gravitron, and when I broke some glass parts along the way, CUSTOMER SERVICE PRACTICALLY JUMPED THROUGH HOOPS TO GET ME UP AND SMOKING AGAIN ! Can't thank them enough for a stellar smoking experience and great CS !!!! Steve Molenkamp
I’ve had this replacement base for maybe a few weeks now. When I got it in it was perfect. Now, the base has warped into more of an oval shape. It’s now a problem when I smoke. The water in the base shoots up the side walls of the base when inhaling, that ends up leaving me having to clean up the water that comes out.
Hi Ashley, Thanks for taking the time to leave us a review on the GRAV Gravitron Replacement Bases. These bases are actually made with borosilicate glass and should definitely not be changing shapes. Would you be able to shoot over a few pictures or a possibly a video to 'email@example.com' to give us a better idea of the exact issue that you are experiencing? We would really appreciate it and are looking forward to hearing back from you.
great item. a bit thin at the top, do not grab at the top. fast speedy replacement!
I love this thing and will definately always own one! With the ease of the online ordering and shipping information I will definitely be back for some accessories. The first black label one was cool, but lovin the black & red one I have now! Have you ever thought of a handle attachment? First one broke trying to one hand it near the top.(not recommended) Remember me if you start making one ;) You have a customer for life! P.s. Thanks for the stickers!