Hey Bryce,
Thanks for taking the time to review this product! I'm so sorry you received one that didn't fit quite correctly. I know how frustrating that can be. That is correct that we do not refund the shipping cost on the item. But we were able to get you a label for a return for free, the full amount you spent on the purchase, and a discount you can use towards that purchase as well. We are hoping to get these back in stock soon! I would highly suggest including this item in your next purchase, to get the ultimate savings on your following order!
We recently changed our method of returns/exchanges, and your feedback is valuable to us. I'll definitely be reaching out to our team about a better solution.
If you have any other questions in the meantime, please don't hesitate to ask!