Stew was very helpful and communicated with me immediately through email regarding my package concerns. Even went out of his way to fix an error . Thank you stew. Daniel,
It's not much smoother than my other piece that only has the downstem. It's a bit too narrow and tall for my taste, but the price was reasonable. I also have no idea how the second chamber gets so dirty with ash so fast. My basic downstem only piece doesn't have that problem, and I don't even use an ash catcher. How is the ash and resinous brown bits getting into the upper chamber!? I don't pull too hard so there's no furious bubbling and splashing around, and I checked in the mirror on one pull and the percolating water in the bottom chamber doesn't even splash against the top chamber! It's just smoke going up through the second chamber, and it already went through the downstem and water of the first chamber, so that should be catching the ashy or resinous brown bits. It's weird, makes no sense to me and I can't like that part very much.
Amazing waterpipe, thick glass, huge, and the color is better in person than it looks on the website, 10 out of 10 would buy again.